Casino giant MGM plans to replace thousands of workers with robots in 2020. In doing so, the company expects to save nearly $300 million in the coming years.
Casino bartenders and cashiers will be the first to lose their jobs to robots, reports Vegas Slots Online. Automatic drink-making technology will replace human bartenders, while mobile payment processors will eliminate the need for cashiers. In response, however, union workers will likely push back hard. That’s because MGM may be violating the labor agreement it with the Las Vegas Culinary Union (LVCU) in June 2018. Specifically, the five-year agreement guarantees that MGM will not implement technology that negatively impacts employment. But, despite that, CEO Jim Murren says MGM aims to “maximize profitability” and “lay the groundwork for the company’s digital transformation.”
What other casino jobs will robots replace?